![]() Go to the download location for step 3 above (you may have to unblock the download depending on your antivirus software).Ensure you close out of BBLink or any BB desktop software you may have open.Connect your device to your PC by usb cable." Updating the BlackBerry 10 Dev Alpha Device Software - Download for Windows - BlackBerry Developer" I don't know if you've had a resolution to your problem with the 10.3.3 update BUT I had the same problem but I was able to get my device (Silver Passport) back up and running by using the Autoloader from the developer's microsite - link below
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